Refund and Returns Policy

Vaddanam.in — Part of Urvaa, managed by Quadrilite Technologies Pvt Ltd.

When a return is accepted

  • The product arrives damaged.
  • An incorrect product is delivered.

How to request a return

  1. Contact myurvaa@gmail.com or WhatsApp +91 83092 05671 within 24 hours of delivery.
  2. Include your order details, product photographs and a mandatory unboxing video.
  3. Our team will review the request and provide return instructions. Please wait for these instructions before sending anything back.

Replacement and refund

Refunds apply when the ordered item is out of stock or a replacement is unavailable. Once the returned item is received and verified, an approved refund is processed within 7 business days.

Non-returnable items

Sale items and earrings are excluded from returns, with earrings excluded for hygiene reasons. If an item arrives damaged or incorrect, report it to our team using the process above.

Contact us

Email: myurvaa@gmail.com
WhatsApp: +91 83092 05671
Address: Flat 101, Plot 414, Matru Sri Nagar, Miyapur, Hyderabad 500049